FST

FOOD SCIENCE AND TECHNOLOGY 696

TECHNICAL PROBLEM SOLVING
SYLLABUS

OSU
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Instructor: Sheryl Barringer
Office: Room 317 Parker Food Science and Technology Building
Phone: 688-3642; Fax 292-2018; E-Mail Barringer.11@osu.edu

Assistants:

 

Yichi Xu

Karina Polar-Cabrera

320A Parker Hall

Parker Hall

688-8243

 

xuyichi2004@yahoo.com

polar-cabrera.1@osu.edu

Tuesday and Thursday 2-5pm, 118 FS

A class and laboratory setting for the analysis of technical problems in food science and technology. Emphasis is on fostering creative thinking to the approach and solution of problems. Preparation and presentation of written and oral reports is required. The course offers an opportunity for students to practice communication of ideas and accomplishments through informal discussion, formal presentation and report writing.

The course is both a "Cap Stone" course and a Third Writing Course.

The problems met in this course are real and current industry problems, such as you will meet when you enter the "real world". The contribution of industry is essential to making this course of value to the student. For each problem, an industry representative will serve as a liaison between the company presenting the problem and the students.

Presentations, readings, grading sheets and past projects can be found at http://class.Fst.Ohio-state.Edu/fst696/fst696.Html

2. Objectives:

-          Learn how to solve problems

The format of this course simulates the setting of an industrial Technical Services Group in order for students to become familiar with a typical problem solving situation. It is expected that students learn the need for mutual cooperation rather than strict dependence upon ones own endeavors, and that every individual counts in the success of the team.

  • Everyone has potential as a problem solver.
  • You cannot plan having a good idea.
  • You have got to have supreme confidence.
  • Every individual has something positive to contribute
  • Experimentation is a part of the problem solving process.
  • Nothing solves problems like persistence.

A major objective of this course is to provide the student with the opportunity to develop critical thinking skills, through gathering and interpretation of information and the synthesis of solutions related to specific industrial problems. The development of skill in determining which questions need to be asked to provide a basis for problem solving is also stressed.  Another goal is to provide experience in application of the "experimental method" to problem solving.  It is a further goal that students learn how to terminate a project in an orderly manner. Thus, it is a course requirement that students complete professional style reports of the course activities. When students perform satisfactorily in all aspects of this course they are well equipped for the future to participate in decision making progress within an industrial Marketing, Quality Assurance or R&D group

 

In many instances there may be more than one solution to a problem. Opportunities will arise to assess multiple solutions and the processes that are involved in moving to a solution most suitable for the circumstances. This is reinforced through interaction with the industry representatives that provide the problems and critique the solutions.

 3. Approach

The course is intended for seniors and graduate students with some knowledge of food and food processing, with the objective of providing skills and experience in decision making relating to technical problems in food science and technology.

Communication skills, both oral and written, are emphasized as an important element of effective problem solving. To assist students in developing experience for such technical writing, brief reports and interim project reports will be evaluated and graded for content and grammar prior to submission of a required final report.

This is "capstone course" and students are expected to mobilize their knowledge of all aspects of food science, food processing and food law to solve specific food industry problems through both individual and group efforts. Free and open communication in the class will be encouraged and is necessary for the course to be a useful experience

There will be emphasis on working in teams, such as are now used by most of the food industry. Today, teamwork is necessary to solve complex industrial problems through the integration of the specific skills of the individual team members.

4. Course Structure

As in a real Technical Services Group, different types of problems will be encountered. Each different problem will be provided by a food industry company. One person from the company will serve as a liaison between the company and the students.

 

For the purpose of this course, the problems will be classified as 'short term' and 'long term'. Two weeks are devoted to each short term problem, whereas the long term problem requires the entire quarter.

 

A. Short Term Problems:

All of the students will work on the same short term problem. Teams of 3 students will form to operate independently to work on short term problems. The teams may use any resources they wish (experts, library, etc), except that they will not discuss the problem with other teams.

 

The procedure utilized will be as follows:

The statement of the problem will be provided by the industry. The team will elect a Leader, who is responsible for bringing together the team's solution. Each person shall serve as Leader once during the quarter. One week will be given for each team to define the possible causes of the problem and determine a line of questions they will ask to provide a basis for solving the problem. Evaluation of related problems cited in the literature and making contact with people knowledgeable in the field is encouraged. The company representative will be available, either in person or by conference phone, to provide answers to the questions. One week is provided for the team to reach a solution.

 

The more solutions the team comes up with, the more likely they are to come up with a good solution.  The more techniques you try, the more solutions you will think of.  Therefore, each group is required to try at least one new problem solving technique for each problem they work on (4 total).  Included at the end of your written report is a statement of which technique you tried and how well it worked.  Also included needs to be a list of all of the causes and solutions the team thought of.  There must be at least ten of each.  These can be a list; therefore you don’t need to use complete sentences.  These causes and solutions do not need to be justified or explained.  They also do not need to be logical, legal, ethical, economical or physically possible.  This list is a result of your brainstorming sessions.

  • The Leader will make an oral presentation of the team's solution and turn in a short written report on the team's solution.

The written report should be presented in 5 parts:

o           Statement of the problem, with any pertinent information

o           Probable causes of the problem, backed up by citation of relevant references and Suggested Solutions

o           References - cited in the manner used by the Journal of Food Science.

o           http://ift.manuscriptcentral.com/index.html?mode=instruction

o           List of possible causes and solutions (10 min each)

o           Technique(s) used and if they worked

The written report will be evaluated for grammar and spelling as well as for content.   The first two points cannot exceed 2 pages. 

 The oral report should be concise, but follow the same format.  Maximum of 5 minutes. 

Following presentation of all reports, a discussion will be held to evaluate the different approaches and to determine which solution is best for the particular situation. Generally, with teams working independently, a number of different solutions are suggested. Multiple solutions are often feasible, and the choice of a solution may depend on a number of factors. [Remember that compromises may be necessary in providing the best solution for the circumstances, which will depend in part on available resources and costs.]

B. Long Term Problems:

Two teams formed for the short term problems will be combined into a research group for the long term problem. One major technical project will be studied for the entire quarter, using the facilities of the department's pilot plants and laboratories to give hands-on experience in problem solving. The Group will need to divide up the work, using the different backgrounds of the individual members. Weekly discussion of the team’s progress will be presented and future direction determined. The problem may be one related to product development or the solution of some product or processing problem associated with a food product.

 

Each group will have the option of selecting a problem from a list of problems prepared for the class. After selection of the problem, the group will contact the company liaison person to get more specific information of the nature of the problem and to discuss the company’s objectives and possible directions for approaching the problem.

 

When the Technical Services Group meets as a "Committee of the Whole", a leader and a recorder will be elected in advance to conduct the class discussions in an orderly manner. The class will become, to a large extent, self-directing within 3-4 class periods. The instructors function as resources for information and will provide equipment and materials as required by the group. The instructors are also the facilitators for technical or analytical approaches to the problem solution and provide input by suggestions or questions. In the early class periods the instructors provide background information on problem solving techniques and on background for the specific problems selected. The group is encouraged to use experimental approaches to assist in the long term problem solution process and to share responsibility for all of the work within the group.

 

The group should plan to meet with the instructor on a regular basis to present progress and to get suggestions for future directions.

 

Team Learning:

The nature of the course makes it necessary for students to work in groups. For the group to be successful, it is essential that each student contributes to the overall effort of the group. Each student is encourage to participate in all weekly discussions. All team members should review the final project report before it is submitted.

 

Oral Presentation:

Oral presentations will be made by individuals for short term problems and by groups for the long term problem.  The oral presentation should be not more than 5 minutes. The presentation will be evaluated on the basis of the following:

    • Presentation skills (good audience eye contact, not reading from paper, good voice projection)
    • Visual aids (pertinent, understandable)
    • Answering questions (direct answers, effectiveness, command of subject)
    • Content meaningful

A critique of the presentation will be given back to the student following the presentation.

 

Preparation of the Final FST 696 Report for the Long Term Project:

The following are suggestions to help you write your final technical report.

To be effective you must be concise. Unnecessarily long reports will not be rewarded. Incomplete reports will be penalized. Be sure you write clearly and avoid careless mistakes. Do not hand in a report that is not legible. An interim report will be graded for content and grammar and returned to the student in time for preparation of the final report. The final report will be graded on the following basis: Accuracy of reporting, completeness of assignment, evidence of creativeness, grammar and English usage, style of reporting, adherence to format and timeliness of submission. Follow the following format: (Use the underlined topics as headings for different sections of the report. The sections need not be separated by new pages).

A. Title Page (single page)

B. Table of Contents (single page)

C. Summary (about 100-200 words). State what this report is about and the significant conclusions.

D. Introduction

  • Use the introduction to consider the overall problem as presented to the class.
  • Present the need and relative importance of the given problem.

E. Review of Literature

Do your library work to survey what is known about the problem area. This is a good place to highlight special topics used in the oral presentations. Be sure to cite your references in the text of your paper, so that the origin of the information can be available for later reference.

 

F. Methods

Outline the approach that you used towards solving the problem. Provide enough detail in respect to the methods used that someone else not knowledgeable in the field could duplicate your work.

G. Results and Discussion

  • Present your findings point-by-point; step-by-step.
  • Describe the developmental progress for the class problem as a whole and for your area in particular. What were the significant steps that were taken and explain for what reason.
  • Enter your data or other collected information.
  • Include tables and figures (graphs, flow diagrams and other illustrations) to support the developmental process of your activity. Number tables and figures separately (i.e. Table 1.... Figure 1.....).

Relate your findings to the over-all problem. In your discussion you might consider the following points:

Consider the following in narrating your discussion:

  • Are the solutions fully ethical?
  • Which of the solutions are most economical
  • What is the probability of success of the suggested solutions
  • What was learned about problem solving in this case.
  • What were the successes and failures? Explain why you got the results that you did
  • In retrospect, what would you do differently.

H. Recommendations.

What else needs to be done to bring ultimate success to this problem? What would you do next? Why?

I. List of References (List all cited literature according to style used in J. Food Sci. and arrange them alphabetically.) Where information has been gained from individuals, cite the reference as Personal Communication.

 

5. Participation and Peer Review:

Participation means:

    • attending all classes and being on time
    • being an equal partner in the activities of the group
    • entering into discussion during recitations

During the quarter, a questionnaire will be distributed to give each student an opportunity to provide feedback on their own participation and others in the group. It is expected that the group will resolve any conflicts that may arise from failure of one of the group to participate. In those rare cases where resolution within the group is not possible, the group may undertake a "divorce" procedure. In such cases the Instructor will meet with the entire group to resolve the problem.

 

6. Responsibility of the Students

  • Be well prepared for class. Bring notes of points for discussion.
  • Be punctual. Be on time for class.  Hand in assignments on time.
  • Understand the assignments. You will be given tasks for you to deal with as an individual or to solve as a group. In either case, be sure you understand the nature of the assignment.
  • Be assertive. Group participation can be uncomfortable, but participation is essential in this class.
  • Be a contributor. Determine in your own mind the causes for any of the problems and be prepared to initiate a round-table discussion to bring up possible solutions.
  • Consult the literature. Some of the information you may need may not have been presented in your previous courses, but may perhaps be found in the library.
  • Other faculty or individuals in industry can be valuable sources of information.
  • Be concise. Organize all presentations and reports according to a standard format
  • Get to the solution. Use all of your creative efforts to show when a solution is possible.  

Grading:  (Final report = final examination)

Team grades on Short Term writing assignments (same for the whole team)

20%

Individual written assignment (Short term)

15%

Individual oral presentation (Short term)

10%

Participation and Peer evaluation

10%

Draft Long Term report

10%

Final Long Term Report

25%

Oral report on Long Term Problem

10%


Final Grade is the sum of all the grades. A=93-100; A= 90-93; B+=87-89 B=83-86; B-=80-82; C+=77-79; C=73-76; C-=70-72; D+67-69; D=63-66; D-=60-62; E= <60

03/01/06
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http://class.fst.ohio-state.edu/FST696/696index.htm