SOME QUESTIONS TO ASK FOR ANY TECHNICAL PROBLEM

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  1. Does the problem occur with all products, or is it sporadic
  2. When did the problem start?
  3. How is the product processed?
  4. What is the formulation of the product?
  5. Has there been any change in processing?
  6. Has there been any change in personnel?
  7. Has there been any change in ingredients or ingredient supplier?
  8. What is the nature of the problem?
  9. What tests have you made on the product?
  10. Is the problem associated with any one shift of workers?

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